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Tuesday, 19 April 2022
For all closed REQ/RITM and CTASK, correct closing date should be updated and active = false
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STRY0837900 . For all closed REQ/RITM and CTASK, correct closing date should be updated and active = false SCRIPT INCLUDE var AZAutoUp...
Tuesday, 7 December 2021
Populate caller's name if there's any attachment in Servicenow(SNOW).
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//Display BR function executeRule(current, previous){ g_scratchpad.email = current.caller_id.email; g_scratchpad.hasAttachment = curren...
Monday, 29 November 2021
when problem ticket is closed then related incidents should close automatically in Servicenow(SNOW)
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We need to create an after business rule in the probelm table with condition and script /*Sample code*/ var gr = new GlideRecord('incide...
Sunday, 21 November 2021
Reference Qualifier in Advance and Script Include in Servicenow(SNOW).
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On problem form, there should be a field problem owner ans user can only select those users in the field who has problem_manager role. var...
Tuesday, 16 November 2021
onScript and GlideAjax in Servicenow(SNOW)
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// Script Include cmdbDetails : function() { var cmdbid = this.getParameter('sysparm_cmdbid'); var grC = new GlideRecord('cmdb_...
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