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Tuesday, 7 December 2021

Populate caller's name if there's any attachment in Servicenow(SNOW).

 //Display BR


function executeRule(current, previous){

g_scratchpad.email = current.caller_id.email;

g_scratchpad.hasAttachment = current.hasAttachments();

}(current, previous);


//onChange Client Script


function onChange(control, oldValue, newValue, isLoading, isTemplate){

if(isLoading || newValue === ''){

return;

}


if(g_scratchpad.hasAttachment)

alert("Email ID of caller is : "+g_scratchpad.email);

else

alert("NO attachement is in the form");

}